When will my order ship?

All orders are carefully packed and ship within 1 business day (often the same day!) using USPS Ground Advantage.

Where do you ship from?

We ship all orders from Northern Virginia using trusted carriers like USPS.

Once shipped, orders typically arrive within 2–5 business days, depending on your location.

Do you offer gift wrapping?

Yes! Add our Small Gift Wrap Service (for candles, soaps, diffusers, and mini frames) or Large Gift Wrap Service (for frames and larger items) before checkout.

Can I include a gift message?

Absolutely — just add your note at checkout, and we’ll include it with your wrapped order.

What is your return policy?

We accept returns on unused and unopened items within 7 days of delivery. Please contact us if you experience any issue with your order — we’re happy to help.

What should I do if my item arrives damaged?

Oh no! We’re so sorry that happened. Please email us a photo of the damaged item and your order number at hello@thecuratedshoppes.com within 3 days of receiving your order. We’ll send a replacement or offer store credit when applicable.

Can I cancel my order?

If your order hasn’t shipped yet, reach out as soon as possible through our Contact Us page, and we’ll do our best to accommodate your request.